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Lab 02 / AI + OPERATIONS

Support triage.

Classify requests, identify priorities and route each ticket to the right team.

Interactive experiment
READY TO RUN0.00s / EXECUTION TIME
  1. 1Ticket
  2. 2Classification
  3. 3Priority
  4. 4Routing

Waiting to run.

01 / INPUT

What happened?

Use fictional information only.0 / 2,000
02 / STRUCTURED OUTPUTWAITING

Context in. Clarity out.

Run the experiment to inspect the structured result.

Inspect API contract
POST /api/labs/support-triage

Content-Type: application/json · Server-side validation · 2,000-character message limit · 8s service timeout · Response is not cached.

{
  "message": "string (15-2000 characters)"
}

Responses: 200 (result), 400 (invalid JSON), 413 (body too large), 415 (invalid type), 422 (validation), 429 (future rate-limit hook), 500 (internal error), 504 (timeout).

Browser → Vercel route → n8n webhook. The service interface connects n8n on the server without exposing public keys.

Use fictional data to test this Lab. Do not submit personal or confidential information.